Terms of Trade
Once an order has
been Checked and agreed in writing letter fax email by the customer,is
it CONFIRMED. Once an order is CONFIRMED the customer is obliged to
accept delivery
pay the agreed price and adhere to the payment terms of the order.
Title of the goods remains with Surgismith. until payment is made in full.
All orders below Euro 1,000 plus VAT will require 100% payment with the order confirmation before production begins.
Trade credit terms are available by separate negotiation.
On orders over Euro 1,000 Surgismith.
will accept a non-refundable deposit of 50% with an order confirmation
before production begins. The remaining 50% balance is to be paid and
cleared before despatch.
Whilst every effort will be made to deliver orders to the 5 to 6-week
target, this is a target and due to seasonal trends this can be extended
at any time even after an order has been confirmed, The target is not
guaranteed and not contractual.
If Surgismith.
has failed to comply with the confirmed customer order instructions or
the product is faulty we will happily exchange the product.
Notification of an issue/fault with an order must be made by
phone/email/fax/letter to Surgismith.
within 48 hours of delivery. The goods must be retained in unused
condition and the cost of any loss or damage will be borne by the
customer.
Through
confirmation of this order you agree you have full permission for the
use of any logos and accept full responsibility for any subsequent
actions taken by parties associated with said logos. For avoidance of
doubt, these conditions will be governed by Pakistan Law.